stacklinux.com Last Updated: February 7, 2026 1. Introduction This Privacy Policy describes how STACKLINUX.COM (HAYDENJAMES.IO) (“we,” “us,” or “our”), located at 428 Half Moon Drive, Half Moon, St. Kitts & Nevis, collects, uses, discloses, and protects your personal information when you visit our website at stacklinux.com or use any of our hosting services (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. 2. Revisions to This Policy We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. When we make material changes, we will notify you by posting the updated policy on this page and updating the “Last Updated” date above. We may also notify you via email for significant changes. You should periodically review this Privacy Policy to stay informed about how we protect your information. Your continued use of the Services after any changes constitutes acceptance of the revised policy. 3. Information We Collect We collect different types of information depending on how you interact with our Services: Account and Billing Information (Members) — When you subscribe to our Services, we collect information necessary to create and manage your account and process payments. This includes your full name, email address, physical address, phone number, and billing information such as credit card or payment processor details. Technical and Server Information — Depending on your service plan, we may collect or have access to server credentials (such as root or admin passwords), server configuration details, IP addresses assigned to your services, and technical data related to your hosting environment. This information is used solely to provision, manage, and support your Services. Automatically Collected Information (All Visitors) — When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, geographic location (derived from IP address), and session data. Communications — When you contact us through support tickets, email, or other channels, we collect the contents of those communications along with any metadata associated with them. 4. How We Collect Information Active Collection — We collect information directly from you when you complete registration forms, place orders, submit support tickets, update account settings, or otherwise provide information to us through the Services. Passive Collection — We use cookies, server logs, and other passive data-gathering technologies to collect information about your visit to our website. Cookies are small data files placed on your device that help us improve your experience, remember your preferences, and understand how our website is used. You may configure your browser to reject cookies, though this may affect the functionality of certain parts of our website. 5. How We Use Your Information We use the information we collect for the following purposes: To provision, operate, maintain, and improve the Services you have purchased. To process payments, send invoices, and manage your billing account. To provide technical support, troubleshoot issues, and respond to your inquiries. To communicate with you about your account, service updates, maintenance windows, and security notices. To send periodic announcements about our existing and new services, which you may opt out of at any time. To monitor and analyze usage patterns to improve website performance and user experience. To detect, prevent, and address fraud, abuse, security incidents, and technical issues. To comply with legal obligations and enforce our Terms and Conditions and Acceptable Use Policy. Our policy is not to use or share personal information in ways unrelated to those described in this Privacy Policy without providing you an opportunity to opt out or otherwise prohibit such unrelated uses. 6. Disclosure of Your Information We do not sell, rent, or trade your personal information to third parties. However, we may disclose personal information in the following circumstances: Legal Requirements — To satisfy applicable laws, regulations, or governmental or legal requests, including the Electronic Communications Privacy Act, subpoenas, court orders, writs, or lawful criminal, civil, or administrative process. Policy Enforcement — To identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy, Terms and Conditions, or other user policies. Service Operation — To operate our Services properly, including sharing information with payment processors and service providers who assist us in delivering the Services, subject to confidentiality obligations. Protection — To protect ourselves, our members, and the general public. We specifically reserve the right to disclose any information to law enforcement if a crime is committed or suspected, or if we are compelled to do so by lawful process. We will always cooperate with law enforcement authorities, private-party litigants, and others seeking information about our users to the extent required by applicable law. 7. Communications from Us We may send you periodic announcements, including details of our existing and new services and programs. You may opt out of these marketing communications by clicking the unsubscribe link at the bottom of such emails. If you opt out of marketing emails, you will still receive system notices, security alerts, billing notifications, and other communications that are directly related to your account and the operation of your Services. If you provide your information to us, use the website, or subscribe to any of our Services, you will have created a commercial relationship with us. In having done so, you understand that transactional and service-related communications are a necessary part of that relationship and are not considered unsolicited commercial email. 8. Server Credentials and Root Access For managed hosting customers, our technical staff may require access to your server via SSH using root or administrator credentials in order to proactively address issues, perform maintenance, and manage your server’s performance and security. If we do not have current login credentials on file, we may be unable to provide proactive management services. If you change your root password, please notify us promptly to avoid service disruption. Our security policy requires that we may power down servers or virtual machines if a root password is changed from a new or unrecognized IP address or without prior notification, as a precaution against unauthorized access. You may opt out of sharing your server’s root password at any time. However, please note that doing so will limit our ability to provide full management services, as most server performance and security tasks require root access. You will retain responsibility for those management tasks yourself. 9. Data Security We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect it. These measures include data encryption for the transmission of sensitive information, secure storage of credentials, regular security assessments, and access controls limiting personnel access to personal data on a need-to-know basis. Nevertheless, no method of transmission over the Internet or method of electronic storage is completely secure. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent all unauthorized access, use, or disclosure of your information. You acknowledge and accept the inherent risks of providing information online and agree that we shall not be held liable for any breach of security that occurs despite our reasonable security measures. 10. Data Retention We retain your personal information for as long as your account is active or as needed to provide you with the Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes such as maintaining financial records. Upon termination of your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes as described above. 11. Your Rights and Choices You have the following rights with respect to your personal information: Access and Correction — You may access and modify the information you provided during registration at any time through your client portal or by contacting us. Data Deletion — You may request deletion of your personal data by contacting us. We will comply with such requests subject to any legal obligations requiring us to retain certain information. Opt-Out — You may opt out of marketing communications at any time using the unsubscribe link provided in such emails. Cookies — You may configure your browser settings to refuse cookies or alert you when cookies are being sent. Note that some features of the website may not function properly if cookies are disabled. To exercise any of these rights, please contact us at https://stacklinux.com/contact/. 12. Third-Party Links Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit. 13. Children’s Privacy Our Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe that a child has provided us with personal information, please contact us immediately. 14. International Data Transfers Our Services are operated from Saint Christopher and Nevis and servers located in various jurisdictions. If you are accessing the Services from outside of Saint Christopher and Nevis, please be aware that your information may be transferred to, stored, and processed in jurisdictions where our servers are located or where our service providers operate. By using the Services, you consent to such transfers. 15. Contact Information If you have any questions about this Privacy Policy, the practices described herein, or wish to exercise any of your rights, please contact us at: STACKLINUX.COM (HAYDENJAMES.IO) 428 Half Moon Drive, Half Moon, St. Kitts & Nevis Website: https://stacklinux.com/contact/