The operative parties referred to in this policy are StackLinux.com and you, the user of this web site. This Privacy Policy describes how we use information received about you when you visit our site or when you subscribe to, or otherwise use our online services.

Revisions to this Policy

We reserve the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. You should periodically check for any modifications of this Policy by re-visiting this web page and using the “refresh” button on your browser. You should note the date of last revision to this Policy, which appears at the top of this Policy. If the “last modified” date remains unchanged after you have clicked the “refresh” button on your browser, you may presume that no changes have been made since the last reading of the policy. A changed “last modified” dates indicates that this Policy has been updated or edited, and the updated or edited version supersedes any prior versions immediately upon posting.

Personal information that we collect

Visitors to our site and services will have multiple manners of interactivity with us. Depending upon your level of interaction, we will collect different information about you. The type of information collected is as follows:

  1. Members – Members are those users who subscribe to our services will be prompted to provide their name, their address, their age, their phone number, and any other necessary billing information.
  2. Browsers – Browsers are visitors to the site who never enter into any active data collection pages. Any information gathered from Browsers is also gathered from Members. This information is restricted to cookies, IP Addresses and Referral URLs, and other passive information gathering devises (explained below).

How we collect information from you

  1. Passive Collection – We use cookies to collect information about you in order to enhance your experience on the site. The information collected in our cookies includes, but is not limited to, your user IP address, your Guest IDs, your geographic location and other session data.
  2. Active Collection – we collect information from you when you complete registration forms to sign up for your membership on our Site. Locations for such collection are registration pages, such as https://my.stacklinux.com/register.php.

How we use your information

It is our policy not to use or share the personal information about Visitors or Members in ways unrelated to those described in this Policy without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, we may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including:

  1. To satisfy any laws, such as the Electronic Communications Privacy Act, regulations, or governmental, or legal requests for such information;
  2. To disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies;
  3. To operate our Services properly;
  4. To protect ourselves, our Members, and the general public. We specifically reserve the right to disclose any and all information to law enforcement in the event that a crime is committed, is suspected, or if we are compelled to do so by lawful criminal, civil, or administrative process, discovery requests, subpoenas, court orders, writs, or reasonable request of authorities or persons with the reasonable power to obtain such process.
  5. We will always cooperate with law enforcement authorities, private-party litigants, and others seeking information about our end users to the extent required by applicable law. Examples of such cooperation include lawful criminal, civil, or administrative process, discovery requests, subpoenas, court orders, writs, or reasonable request of authorities or persons with the reasonable power to obtain such process.

Transmittals from Us

We may send you periodic announcements including the details of our existing and new programs. You may opt out of these announcements by contacting by clicking the opt-out link at the bottom of these emails. If you opt out of these marketing emails, you may still receive system notices and other information that is specifically related to your account. If you provide your information to us, use the Site, or subscribe to any of our services, you will have created a commercial relationship with us. In having done so, you understand that even unsolicited commercial email sent from us or our affiliates is not SPAM as that term is defined under the law.

Server root/admin Passwords

In order for our staff to SSH into your server to address issues, we’ll need your Linux root account login details. If we do not have the login details on file then we will not be able to proactively fix any server problems that may arise or actively maintain your server (managed hosting). Of course, at some point, you will need to change the root password, either to revoke access to previously authorized individuals or due to an internal password policy. Please make sure to alert us of password changes to avoid service disruption. Our policy is to power down servers and VM’s if the root password is changed is either from a new IP address or unannounced/suspicious. You can opt-out of sharing your server’s root password. However, note that when you keep the root password private, you will lose full management services (if purchased) since most server performance and security management tasks require root access.

Our Commitment to Data Security

We take measures, including data encryption, to protect the transmission of all sensitive end-user information. We make every effort to ensure the integrity and security of our network and systems. Nevertheless, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We take all reasonable measures to prevent such breaches of security, but given the resourcefulness of cyber-criminals we are unable to guarantee that our security is 100% breach-proof. You assume the risk of such breaches to the extent that they occur despite our reasonable security measures.

How to Access or Modify Your Information

We offer our Members the opportunity to access or modify information provided during registration. To access or modify such information, contact our Customer Service Department at https://my.stacklinux.com/contact.php.

Where to Direct Questions About Our Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact us at https://my.stacklinux.com/contact.php.